At Orbit Sage (accessible from orbitsage.in), operated by Lalita Aggarwal, protecting your personal privacy and maintaining data confidentiality is a top priority. This Privacy Policy outlines the types of information we collect, how it is used, stored, and safeguarded when you access our decision-support platform, order psychometric reports, or book advisory consultations.
1. Information We Collect
When you interact with Orbit Sage, we may collect personal information necessary to deliver our behavioral, psychometric, and astrological guidance services including but not limited to:
- Personal & Contact Details: Full name, email address, phone/WhatsApp number, and residential address.
- Consultation & Assessment Inputs: Date of birth, precise time of birth, place of birth (for horoscope/planetary mapping), and responses to psychometric tests/surveys.
- Payment Details: Payment card numbers, UPI IDs, or bank details collected via secure, PCI-DSS compliant third-party payment gateways (e.g., Razorpay / Cashfree). Orbit Sage does not store raw credit/debit card numbers or passwords on its servers.
- Technical Data: IP address, browser type, device information, and website usage metrics collected via cookies, Google Analytics, and Meta Pixel.
2. How We Use Your Information
We use the collected information strictly for service execution and administrative communication:
- To generate automated psychometric assessment reports and perform astrological charts/timing analysis.
- To conduct 1-on-1 consultations and deliver follow-up reports or action plans.
- To process transactions and send booking confirmations, receipts, and calendar invites.
- To respond to customer inquiries, support requests, and feedback.
- To optimize platform performance, website UX, and relevant promotional communications.
3. Data Protection & Confidentiality
- Non-Disclosure: Your personal data, birth details, and assessment responses are strictly confidential. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
- Storage & Security: Data collected through intake forms is stored in secure cloud environments (e.g., Google Workspace) with access restricted solely to authorized personnel led by Lalita Aggarwal.
4. Third-Party Service Providers
We share necessary information only with verified third-party service providers who assist us in operating our platform:
- Payment Gateways: for secure payment processing.
- Communications & Calendar Tools: WhatsApp Cloud API, Calendly, Zoom, Google Meet, and domain hosting providers.
5. Your Rights
You have the right to request access to the personal data we hold about you, request corrections to incorrect data, or request the deletion of your account/data from our records by contacting us at hello@orbitsage.in.
6. Updates to This Policy
Orbit Sage reserves the right to update this Privacy Policy at any time. Changes will be reflected immediately upon posting to this page.
